Quality Analyst

2 - 15 Years

Gurgaon


Job Description

1. At least 2 years of international BPO experience in quality
2. At least 1 year of sales experience
3. Excellent command in English
4. Excellent analytical skills
5. Excellent grasping power
6. Basic knowledge of Quality tools
7. Able to multi-task
8. Able to work under pressure and for long hours
9. Comfortable taking calls if and when required (Especially during training)
10. Comfortable with 24*7

• Monitor calls and share feedback
• Ensure zero compliance issues in terms of call quality
• Plan and implement strategies to improve overall process quality

Salary 3 Lac To 3 Lac 75 Thousand P.A.
Industry IT Software - QA / Testing / Documentation
Work Experience 2 - 15 Years
Qualification Other Bachelor Degree

Key Skills

Quality management quality assurance

Company Profile